The ReefGear Promise

We’d love to promise you all the star and moonfish in the sea. Instead, we’re going to give you something we can really deliver: A great shopping experience. Every time you visit. Around here, customer satisfaction is always a #1 priority. That’s why we’ve put our promises to you, our valued customer, right here. In writing. At Reef Gear, the water’s always fine. And now you’ve got our word for it. Guaranteed.

We promise to:

Carry top-quality name brands - Reef Gear is where you’ll find the best names in tropical gear and apparel, including Dakine, Sanuk, O'Neill, Tusa, Mares, Tori Richards, and more. All items in our online store are hand-picked, hand-tested, and Reef Gear approved for top-notch quality.

Meet your expectations - If for any reason, a product purchased at Reef Gear does not meet your standards or expectations, feel free to send it back for a full product refund. (Note: deeply discounted clearance items may have restocking fees.)

Have products in stock & ready to ship - All of the items you see at ReefGear.com are in stock and ready to ship within 24 hours of your order. In fact, most packages ship on the business day your order is placed. That means no drop shipping or back orders.

Get it there fast - Life gets busy, so we offer a number of shipping options. With regular UPS ground shipping, you can expect your package to arrive within 5-7 business days. Need it sooner? Express 3-day, 2-day, and next day air shipping is also available.

Match the sale price - If you purchase an item from Reef Gear and we put that item on sale within 30 days of your order, we’ll refund the difference. It’s that simple.

Protect your security & privacy - You can shop ReefGear.com with complete confidence. Our online store is encrypted with GoDaddy, the strongest 256 bit Secure Sockets Layer (SSL) encryption available on the web. Be assured, your private information is safe and secure during online transactions with us.

Hear you out - We always look forward to any feedback you may have. Please feel free to contact us with any questions, concerns, suggestions, or ideas. We pride ourselves on service with a smile – no matter what you have to say. Send an email through our Contact Us section or call 972.353-3700. Let’s talk soon!

Reef Gear
359 Lake Park Road, Suite 102
Lewisville, TX 75057
(972) 353-3700